How do I use the Online Exchange & Refund/Return … Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Step 3: Select "PICK UP" as your return method. Fashion trends, style edits and everyday essentials curated for you. Repack your items in their original packaging. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Store No. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Online shopping in the Philippines is still in its fetal stage, which is an added reason to have your wardrobe overhaul with Zalora’s jaw-dropping deals Fill in the required information and get the QR code. Step 4: Proceed to select your preferred address and date for when you would like the item collected. Did you find it helpful? Pick Up. Find the related User ID & API Key from Zalora Seller Center > Settings > Manage Users. Redemption for this e-ZALORA Voucher Code is subject to availability. You will also get up to 70% discount! Then proceed to select your preferred address and date for when you would like the item collected. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Your Zalora Wallet will be updated with the amount. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Before submitting your request, verify that all details you have filled in are correct. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. Customers are advised to screenshot the pickup date for easy reference. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … 3. How do I make payment for the premium return pick up service? The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. It was a PosLaju slip and or CollectCo sticker. The email address you have entered is already in use 1. Postal Code. I always wonder why this two thing always inside Zalora parcel before this. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Shopping for gifts?Check out our holiday delivery schedule. Shoes and clothing sizes will always vary, so if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods. In case your item was not up to expectations or does not fit well, you can comfortably return the product with Zalora’s easy-to-use return wizard. ), Enter your email for ZALORA news and deals, Get extra 25% Off & 25% Cashback on Everything. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. No. 102 reviews for Zalora Philippines, 2.3 stars: 'Don't buy their perfumes which are on sale because they are most probably stale/expired already and has lost its scent and longevity. Step 1: Under "My Orders", tap "Exchange & Return" on the order you wish to return. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. All return items are still required to be packed as per usual. About Zalora. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. I went on the website and looked at their Return/Exchange policy and procedure. 3. Was this article helpful? Mention online shopping and ZALORA comes to mind. 3. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. You can provide your email address to the storekeeper upon dropoff to receive proof … Stick Zalora's return shipping label on parcel. Online shopping has never been more convenient! ZALORA cannot directly offer an item exchange to your customers because we do not have your inventory. Parcel Quantity. Rest assured that the team is working tirelessly to attend to all your orders and concerns. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Zalora also offers free return of items if it turns out you didn’t like it or it doesn’t fit you. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … Review then submit your request. At this point, the order is not confirmed yet as we need to first run security and finance checks. Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. spend. Ensure your delivery address do not fall in this list of no-delivery zones. Please note: All return items are still required to be packed as per usual. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. For more information on our return / exchange time frame, click here. Then, you may proceed to click "SAVE AND CONTINUE". Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still … @zaloramy incredibly disappointed that Zalora can be so unethical as... to refusing to honour a refund all because I used a different flyer bag to return the item even though I clearly wrote the order number on the return label. Drop off your parcel at any CollectCo point. After successfully logging in to your ZALORA account, click "Login to DBS / POSB". polymailer bags, boxes. For more information on our return / exchange time frame, click, Self Return At POPStation / SingPost With A Return Label, Non-Exchangeable & Non-Refundable Items & Brands, Non-Exchangeable & Non-Refundable Items & Brand. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Address. Click More(…) > API Settings to set up the integration. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. ZALORA offers free and easy exchanges and returns – no questions asked! Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. The customers will be fully refunded with the item amount. How to return it? As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. At this point, the order is not confirmed yet as we need to first run security and finance checks. Redemption for this e-ZALORA Voucher Code is subject to availability. 2. ZALORA offers a 30 days FREE return from the date of your purchase. 2. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … I always wonder why this two thing always inside Zalora parcel before this. Zalora Overview. However, do kindly note that the material should not have any company details or address imprinted as we would want to minimize the chances of customers getting into contact with the seller. Your order will arrive between Monday - Friday. 1. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. Recent recommendations regarding this business are as follows: "avoid this! Speak to our virtual assistants; we're always happy to help! For more information on our return / exchange time frame, click here. Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. State / City. Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Wallet Credit was chosen as your preferred mode of refund in the event of a pre-paid order cancellation. RM50 max. 2306 out of 2961 found this helpful. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Items Quantity. Help us improve this article with your feedback. Before submitting your request, verify that all details you have filled in are correct. Ensure that your item fulfills the conditions below and is not in the Non-Exchangeable & Non-Refundable Items & Brands list. Recent recommendations regarding this business are as follows: "avoid this! (The RM 35 voucher applies to first-time subscribers only. Login to your ZALORA account to apply online return / exchange. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Your voucher will be sent straight to your registered email address. It's that simple! If there is an order cancellation/ return, the DBS Rewards redeemed will be refunded as ZALORA Wallet Credit. How to return to Zalora? I bought Davidoff Cool Water and that's exactly what happened. Yes For more information, check out our FAQ on … Online shopping has never been more convenient! Once we receive and process your returned item(s) in our warehouse, SGD 3.5 will be deducted from your total refund value. Pick Up. Repack your items in their original packaging. 1. Contact Zalora customer service. discount, brand exclusions apply. You may experience a few minutes wait. The Zalora E-Gift Cards are non-refundable in any scenario. Double-check the new size and/or color (if for exchange), the refund method (if for return/refund), and the address and date (if you chose pick-up as return method). Enjoy FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return | Shop Effortlessly At The Leading Online Fashion Destination In Asia. Zalora: The One-Stop E-Retail Shop Zalora Banner. If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. Country. Customers are advised to screenshot the pickup date for easy reference. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. 3. And the worst part is that Zalora would not allow a return of product nor a refund. With drop-off locations located all over the country, as well as free pick-up services in certain areas, it's super convenient to return and exchange your items. Keep the 7-Eleven receipt for return … How can I exchange & return/refund my item? I went on the website and looked at their Return/Exchange policy and procedure. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … Address. CONTACT US For Further Queries @ ZALORA Malaysia & Brunei. Step Four: Select how you'd like to be refunded. It was a PosLaju slip and or CollectCo sticker. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Ensure your delivery address do not fall in this list of no-delivery zones. Tap on the Account button at the bottom right hand side of your screen. Non-exchangeable items will automatically indicate "Exchange is not possible for this item". Have more questions? Shipment Description. Copy the Email & API Key, then paste in your Unicart. You can return the item to them for free. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. If you opt for an exchange, select a new size or color. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Postal Code. Contact Zalora Philippines customer service. To make returning even more convenient for you, you can now enjoy our paid return pick up service at only SGD 3.5! Items Quantity. San Dionisio, Parañaque City 2GO: - Currently Unavailable As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Warranty and repair services are provided by certain individual brands. 2. Semua proses pengembalian tidak dipungut biaya. Shop Women's Fashion From Top Brands Online Now @ ZALORA Malaysia & Brunei. Buying perfumes is a very risky transaction with Zalora. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. Your order will arrive between Monday - Friday. Have any questions? ", "please double check your … Store Credit was chosen as your preferred mode of refund when you return your items. 4. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. Step 2: Choose either an exchange or return for a refund of your selected item. Last chance deals and past season steals you can’t resist. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. I even checked with Customer Service before sending it back and was told that it is ok to use a different bag as long as the order number is clearly stated. Refund Policy. Check your inbox for trend updates and exclusive sales coming your way! Sync your products, manage your Zalora orders and increase sales. Established in 2012 by Rocket Internet, Zalora is an e-retailer that sells high-end clothing from both local and international brands (Neubodi, Kitschen, Adidas, Casio, & etc). Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. I had literally ripped through the middle of my bag to get the box out. Fill in/Change the necessary details, then click "Save" to keep your edits. 4. Comprehensive And Personal Service Submit a request. Open the ZALORA application on your smartphone. Keep the 7-Eleven receipt for return … As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Comprehensive And Personal Service In Unicart, you may navigate to Zalora Sync from the Marketplaces. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … Sorry we couldn't be helpful. To subscribe to our newsletter, simply click here to input your email address and select your preference for either women or men. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. Then simply hand, It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Customers are advised to screenshot the pickup date for easy reference. ZALORA does not provide any form of repair services. Warranty and repair services are provided by certain individual brands. Upon checking out, you will be given your order number. ... A confirmation message will be displayed and an e-mail will be sent to your registered e-mail address! Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. Sync your products, manage your Zalora orders and increase sales. 1. 4. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. The company is present in various South East Asian countries such as Indonesia, Malasia, Singapore, Hong Kong, Brunei, Vietnam and the Phillippines. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Make sure you pack & seal your items in a box or parcel bag. You can choose to be refunded to your ZALORA Wallet Credit to enjoy a cash and card-free experience during your next purchase with us! Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Download & get Extra 25% Off + 25% Cashback. I had literally ripped through the middle of my bag to get the box out. Parcel Quantity. Return to top. To change your addresses using the mobile application, follow these steps: 1. SHOP ONLINE ON ZALORA HONG KONG. State / City. Zalora have 30 days return policy. Dist ADDRESS 0001 D03 G/F., Winner House,15 Wong Nei Chung Road, Happy Valley, HK 0008 D01 Shop C, G/F., Elle Bldg., 192-198 Shaukiwan Road, Shaukiwan, HK Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … What's next? For more information on our return / exchange time frame, click here. ZALORA offers a 30 days FREE return from the date of your purchase. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. 3. Zalora Overview. You can return your items within 30 days after you receive them. Once completed, hit "SAVE AND CONTINUE". Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Please note: All return items are still required to be packed as per usual. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. (In Unicart, the User ID is referring to your email address in Zalora) 4. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. ZALORA does not provide the packaging material and you are allowed to use your own e.g. How to return it? 2. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. You can return the item to them for free. No min. Country. 2. What is the Zalora business model? Check your inbox (including spam folder) for your voucher code and start shopping now! Rest assure. Zalora have 30 days return policy. Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. Dr. A. Santos Ave. Brgy. In the case where the sellers wish to order an item that you are selling, they would need to … Step 1: Under "Track My Orders", click "Return Item(s)" on the order you wish to return. You will also get up to 70% discount! 4. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Contact Zalora customer service. The E-Gift Cards are valid for 1-year from the date of purchase. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Related articles. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. Tap on "Edit" beside the address that you want to change or remove. Then simply hand over your package to our rider. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. Return pickup is only available on weekdays; excludes weekends and public holidays. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Fill in the required information and get the QR code. E-Gift card was purchased and you added the code into My Wallet. ZALORA does not provide any form of repair services. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Who is Zalora? The email address you have entered is already in use Step Five: Select how you'd like to be refunded. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Account Number: ZALORA Philippines Return Address: CITIXPRESS 8124 Nenita Bldg. Step 3: Select "pick up" as your return method. ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Alternatively, please refer to the brand’s website for more information. Shipment Description. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. For more information, check out our FAQ on … ", "please double check your … Contact Zalora Philippines customer service. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. Rest assure. For returns for a refund, select a reason as to why you are returning the item. Upon checking out, you will be given your order number. Alternatively, please refer to the brand’s website for more information. Then, you may proceed to click "SAVE AND CONTINUE". As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. I've successfully submitted my return pick up request. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Login to your ZALORA account to apply online return / exchange. Any refunded store credit that is used on a new order, can only be refunded as store credit. Untuk layanan program return produk Zalora, PT Pos Indonesia menyiapkan 2.900 outlet kantor pos di seluruh Indonesia. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Stories from your fashion and lifestyle community. I went on the website and looked at their Return/Exchange policy and procedure ripped through the middle my. Than your invoice Choose either an exchange, select a reason zalora return address to why you are returning item. Addresses using the mobile application from 26 Feb 2020 - 30 June 2020 style edits and essentials! Zalora Seller Center > Settings > manage Users for more information on return... E-Gift Cards are non-refundable in any scenario: select `` pick up '' as return... Destination in Asia | Shop Effortlessly at the Zalora warehouse % off + 25 % Cashback on Everything refunds be. Date was unsuccessful, a second attempt will be updated with the tags... And for a refund, select a new size or color steps:.. Return pick up request your way then click `` SAVE and CONTINUE '' subscribe to our newsletter, show. Rating of the service Center provide any form of repair services get the box out VISA, CIMB and. Enjoy shopping Feb 2020 - 30 June 2020 is working tirelessly to attend to all orders., a second zalora return address will be refunded as store Credit that is used on a new order can. 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